How to choose, in the order that matters
Most comparison advice starts with feature lists. That is backwards. Feature lists are how
vendors want to be compared, because every vendor wins on some list. Start instead with the
three questions that actually change the answer.
1. How big is your list, and how often will you email it?
Pricing models split into two camps. Most platforms bill on contacts stored, so a
40,000-person list costs the same whether you send once a year or daily. Brevo bills on
emails sent, which makes a large dormant list close to free. If you are sitting on a big list
you email quarterly, that difference is the whole decision and nothing else comes close.
2. Do you sell products online?
If yes, ecommerce automations are not a nice-to-have. Abandoned cart, browse abandonment and
post-purchase flows typically account for the majority of email revenue in a store. Omnisend
ships these as working templates tied to store events. General-purpose platforms let you
build the same flows, but you are assembling them from parts.
3. Who is going to operate this?
This is the question people skip, and it is the one that decides whether the tool gets used.
ActiveCampaign has the deepest automation engine in this comparison and we still did not rank
it first, because a powerful tool nobody on the team can drive produces nothing. If the person
running email has three other jobs, weight ease of use heavily and accept a lower ceiling.
What we found on deliverability
Deliverability carries the heaviest weight in our scoring, tied with automation and ease of
use, because an email that does not arrive has no other qualities worth measuring. The honest
finding is that the spread between reputable platforms is narrower than marketing copy
suggests. All six here clear the bar for a sender with a clean list and correct
authentication.
Where they genuinely differ is in what happens when things go wrong: how fast bounces are
suppressed, whether spam complaints automatically pause a flow, and how visible any of that
is to you. Kit scores highest here largely because plain-text-style sending and a
writer-heavy user base keep engagement rates high, which feeds back into inbox placement.
Pricing at a glance
Entry prices are list prices at the smallest paid tier and rise with contact count. Vendors
change pricing without notice — confirm on the vendor's own page before you buy.
Our top three, in more detail
1. GetResponse — 8.9
Deepest automation of the group, priced for growing lists. Best for: Teams that want automation and landing pages from one vendor.
Watch out for: The cheapest tier holds back the automation builder.
Trustpilot rates it 4.3 out of 5 across
1,033 reviews. Full GetResponse review · Visit GetResponse
2. Omnisend — 8.8
Built for ecommerce, not retrofitted for it. Best for: Shopify and WooCommerce stores.
Watch out for: Little reason to pick it if you do not sell products.
Trustpilot rates it 4.4 out of 5 across
507 reviews. Full Omnisend review · Visit Omnisend
3. MailerLite — 8.7
The one most people can actually operate. Best for: Creators, newsletters and small businesses starting out.
Watch out for: Automation runs out of room once flows get complex.
Trustpilot rates it 4.1 out of 5 across
3,277 reviews. Full MailerLite review · Visit MailerLite
How we scored these
Each platform gets a 0–10 sub-score per criterion. The headline number is those sub-scores
multiplied by the weights above. Nothing is adjusted afterwards, and commission rates are not
an input. The longer version is on our methodology page.
Frequently asked questions
What does email marketing software actually cost?
Entry paid plans in this group start between $9 and $29 a month. The number that matters is cost per 1,000 contacts as your list grows, because that is where the plans separate. At 25,000 contacts the spread between the cheapest and the most expensive option here is roughly three times.
Does the platform affect whether my emails land in the inbox?
Yes, but less than people assume. Sending infrastructure and IP reputation differ between vendors, and that is real. List hygiene, authentication records and how often you email matter more. A good platform on a bad list still lands in spam.
Do I need SPF, DKIM and DMARC?
Yes. Gmail and Yahoo require authenticated sending for bulk senders. Every platform here walks you through adding the DNS records. Skipping it is the single most common reason a new sender lands in spam.
Can I move my list to another platform later?
Contacts and tags export cleanly as CSV everywhere. Automations do not — those are rebuilt by hand. That is the real switching cost, and it is why automation depth deserves weight in the decision even if you do not need it yet.
What is the difference between email marketing and transactional email?
Marketing email is sent to a list on your schedule. Transactional email is triggered by a user action, such as a receipt or a password reset. Brevo handles both in one account. Most of the others expect you to bring a separate service for transactional sending.
How often should I email my list?
Consistently rather than frequently. A list emailed once a month on schedule outperforms one emailed four times in a week and never again. Long silences hurt deliverability because recipients forget they subscribed and mark you as spam.