Collect.chat
Everything below comes from Collect.chat's own pricing page or from published third-party review data. Read on 19 September 2026.
We have not used Collect.chat. There is no verdict on this page, no score, and no opinion about how it feels to work in — because we would be making that up. What we do instead.
Visit Collect.chatThe facts
- Free plan
- Yes — free forever: 100 responses/mo, 3 forms, no card required
- Paid from
- $14/mo billed yearly (Lite)
- Billed on
- Monthly, billed yearly for the prices shown; metered by responses per month
- G2 rating
- 4.6 / 5 from 14 reviews
- Checked
- 19 September 2026
Plans, as printed on their pricing page
| Plan | Price | What the page lists |
|---|---|---|
| Free | $0 forever | 100 responses/mo, 3 forms, 1 workspace |
| Lite | $14/mo billed yearly | 1,000 responses/mo, 10 forms, 1 team member |
| Standard | $29/mo billed yearly | Unlimited responses, 25 forms, 3 workspaces |
| Unlimited | $149/mo billed yearly | Unlimited responses, forms, workspaces and team members |
Source: collect.chat/pricing/. Prices are US list prices in USD, read from each vendor pricing page on the date above. Vendors localise pricing by country — we saw GetResponse quote in Vietnamese dong from a Vietnamese connection — so what you see may differ. Always confirm on the vendor page before buying.
Reasons to consider it
- Conversational chatbot forms that lift response rates over static forms — with a permanent free tier for 100 responses/mo
- Paid plans include appointment booking, payment collection and WhatsApp forwarding
- All paid plans carry a 30-day money-back guarantee
Reasons to look elsewhere
- Thin independent review record — see the note below
- The meter is responses per month; a popular form outgrows the free and Lite tiers fast
- Unlimited-everything only arrives at the $149 tier
What the review score says
Collect.chat holds 4.6 out of 5 on G2 from 14 reviews.
Collect.chat has a small review record: 4.6 on G2 from 14 reviews and no Trustpilot reviews yet. Fourteen is too few to lean on heavily, though the direction is positive. The free tier and 30-day guarantee let you judge it at no risk.
What we cannot tell you
How Collect.chat feels after a month of real use. Whether support actually answers when something breaks. Whether the workflow fits your specific case. Those need an account and real use, and we have not done that. Anyone publishing those answers without doing the work is guessing, and you deserve to know which is which.
Where it sits against the others
If Collect.chat is not the fit, these are worth a look:
- Smartsupp — free plan: 1 operator, 25 conversations/mo, 14-day history, live chat + WhatsApp + Messenger, paid from $17/mo (Solo; $204/yr on annual billing)